We found them through the community Facebook page and I only wish I found them earlier. Communication is great, very knowledgeable and their prices are reasonable. High recommend their services!!!
We met Simon through neighborhood referrals after feeling lost with our new pool and wanting improved quality. Simon has been very responsive and communicative with his services and recommendations. Within a few weeks, our pool was noticeably improved. The water is beautiful and crystal clear…I’ve never seen a pool so sparkly! Thank you, Simon!
We met Simon through neighborhood referrals after feeling lost with our new pool and wanting improved quality. Simon has been very responsive and communicative with his services and recommendations. Within a few weeks, our pool was noticeably improved. The water is beautiful and crystal clear…I’ve never seen a pool so sparkly! Thank you, Simon!
Karen S., Lake Forest, CA
Our story, like many, is that we’ve gone through 5 pool companies in a matter of 6 years…and, not by choice. Service Runs are bought and sold…and people move, which we completely understand. In our case, often times the owner is not necessarily the “one” coming to your home…and, after the first month or two…someone “new” shows up…or doesn’t show up…depending upon (I suppose) their work ethic.
Finally, in February of 2023, after the “new hire” not showing and then coming by, looking around, and leaving…we had had enough! We leaned on “Leslie’s Pools” for guidance and took over managing our “Spool” on our own! And, quite frankly…things were going well…until they weren’t.
Between the excess rain, heat and slope full of pollen behind us…our “numbers” were getting a bit out of whack…especially our TDS’s.
Another neighbor reached out on our community FB page “asking” for a pool technician recommendation…and, we opted to “follow”… just out of curiosity.
Low and behold, Simon’s name came up…and, not only did he come with wonderful reviews, he’s a member of our community, too! (HOW we did not know this…is beyond me!)
I decided to text him that very same day…and 2 hours later, he was assessing our pool!
That was in May…it’s now almost August…and we’re beyond THRILLED with not only our water quality, balanced chemicals and POSITIVE reports from Leslie’s…We’re also EXTREMELY grateful to Simon himself!
His knowledge of pool maintenance and “balancing” chemicals on a week to week basis is INCREDIBLE! He takes his time and checks EVERYTHING…and will explain what he finds and takes his time to speak with you directly!
For the first time (EVER) we feel as if someone actually CARES about what is being done…and it shows with every visit he makes!
I cannot say enough about Simon Suh and Tranquil Pool & Spa… BUT…I can say…if you’re looking for an EXCEPTIONAL Pool Service Provider… you will NOT be disappointed after making a call and meeting with him!
I can’t recommend Tranquil Pool and Spa enough! Simon, the owner, came through for us when our jacuzzi had major pump issues, and we were initially worried about the cost. We went through several pool technicians and they quoted large bills with complete system replacements. After taking a look, Simon changed a few parts and got everything working perfectly, all at a far more affordable price than quoted.
His attention to detail and genuine care really stood out, and I could tell that he truly wanted to help rather than just make a sale. It’s rare to find someone so honest and reliable in this line of work. If you want peace of mind knowing you’re in good hands, Simon is your guy. Highly recommended!